Delivery & Returns
Our delivery charges are listed in the table below. Production & Delivery lead times vary depending on the items. In general, orders with personalisation are branded on demand – these orders tend to take approximately 7-10 working days before dispatch. All plain stock orders are usually dispatched within 3 working days, unless they are part of a larger order containing personalised items. In this case they will be dispatched once all items are ready. If you have selected to collect from us please wait for a confirmation email to say that your order is ready for collection.
Delivery times will vary depending on Country. For UK orders we primarily send via the APC courier network and most UK Mainland addresses are delivered on a next day service. For European deliveries we send via Parcel Force which is then passed onto a 3rd party courier once it leaves the UK. Lead times will vary. If you have a specific date you need your order to arrive please contact us to discuss a more specific delivery time and method.
Our returns policy is explained in our Terms & Conditions page.
Deliveries outside the UK
Please note our delivery/shipping charges do not include any import or customs duty that is liable in the receiving Country. It is the purchasers responsibility to pay any import duties or tariffs imposed by the importing Country.
For deliveries outside the UK the pricing in the table below is based on 1x box with a weight of maximum 20kg. If you order is heavier than 20kg or larger than 1 box you may incur further charges. We will contact you before we process the order to confirm any additional costs.
Orders under £100 net: £6.25+vat
Orders over £100 net: FREE DELIVERY
Denmark, Ireland, Italy, Spain, Germany, France, Netherlands, Belgium, Austria, Luxembourg, Poland
Romania, Czech Republic (Czechia), Hungary, Bulgaria, Slovakia, Sweden, Finland, Lithuania, Latvia, Estonia, Portugal
Greece, Croatia, Slovenia, Switzerland
Russia, Ukraine, Belarus, Moldova, Iceland, Serbia, Bosnia and Herzegovina, Albania, North Macedonia, Montenegro, Canary Islands
Azores, Alaeric Islands, Madeira, Sardinia, Sicily