Polo shirts
T-shirts
Hoodies
Sweatshirts
Jackets
Hi visKey Account Service
Your team's workwear, looked after all year
For organisations that order through the year, the first big order is the easy bit. It’s the new starters, the top-ups, the second site and the person who just left that turn uniforms into hard work. As a key account you get one point of contact here, a set range for each role, and a way of ordering that fits how you already work.
As trusted by
Some of the teams we kit out
What you get as a key account
- One point of contact. Someone here who knows your range, your sites and how you like to order, so you’re not explaining it all again each time.
- Your range, set up once. Agreed kit for each role, with your logos, positions and sizes kept on file for every reorder.
- Your own ordering portal. Staff or managers order from your set range at any time, with approval steps and spend reports if you want them.
- Kit packed per person. Orders packed by wearer with their name on, delivered to each site or to people’s homes.
- Stock held for larger accounts. Where it makes sense for your volumes, we can agree to hold some of your most-ordered branded items here, so they go out faster than a normal lead time.
- Invoicing that suits a business. Credit accounts for regular business customers who meet our criteria, so orders don’t wait on a card payment.
Kitting out a big team for the first time? Start with workwear for large teams.
How a key account is set up
Step 1
Look at what you have
We go through what your team wears now, your roles and sites, and how orders happen today.
Step 2
Agree your range
Kit for each role, logos set up and approved, sizes on record, and how you want to order and pay.
Step 3
First rollout
Packed by wearer with their name on and delivered to each site, ready to hand out.
Step 4
Keep it running
New starters, reorders and top-ups go through your contact or your portal, and we keep you updated on every order.
“It’s really easy to use, nobody’s had any problems using the portal, or making their orders.”
Dawn Hemmings, Kao Data. Staff across different sites order on demand through their own portal. Read the case study
Ordering that fits how you work
Some customers email us a list, some send a PO every week, and some have staff order from their own portal. As a key account you can use whichever suits you, or a mix of them.
With a portal, each person sees the items for their role with your logos already on. Orders can go to a manager for approval first, and you can see spend by site or department.
Is a key account right for you?
- A good fit if you order through the year, take on new starters regularly, or have more than one site or department to keep in kit.
- A good fit if someone in HR, operations or procurement wants uniforms off their desk, with one supplier and clear spend.
- Probably not yet if it’s a one-off order for a small team. Our workwear bundles or the small teams page will get you sorted faster.
Not sure? Book a call and we’ll tell you honestly which suits you.
Teams like yours
AV technology
Came to us after disappointing results with previous suppliers. The team’s verdict on the new shirts: they actually fit, and they’d wear them all the time.
Commercial kitchen maintenance
Around 40 new engineers a year, each with uniform ready before their first day.
Data centres
On-demand ordering through their own portal for staff across different sites, cutting wasted stock and guesswork on sizes.
How pricing works for key accounts
Our standard pricing is spend-based: the more you spend with us over a rolling 12 months, the better your prices. Every order counts towards it, including small top-ups.
For larger, regular accounts we can sometimes agree key account pricing as well. It depends on your volumes and how you order, so it’s something we work out with you rather than a fixed price list.
Why teams stay with us
Plenty of suppliers can put a logo on a polo. This is what keeps customers with us.
We Won't Let You Down
It's our promise, and we take it personally.
Things occasionally go wrong in any supply chain. When they do, we own it, tell you straight away and get it sorted. That is why customers stay.
In-House Embroidery & Printing
Embroidery and DTF print, done under our roof.
Our embroidery and DTF printing happen in-house, so you get faster turnarounds, tighter quality control, and room for last-minute tweaks without the delays.
Workwear Experts, Not Just Printers
Your brand, worn well.
We advise on logo placement, sizing and fabric, so the kit suits the job and looks the same across your team.
Showroom & Sizing Help
See it before you order.
Come and check the fit, fabric and colours at our Maidenhead showroom, so your team can choose with confidence. No guesswork.
Planned Around Your Dates
New site? New intake?
Tell us early and we plan production around your dates, with fast track when you need it sooner.
Sustainability Where It Counts
Better choices, every day.
We use ethical suppliers, recycled packaging and energy-efficient lighting, and we can help you choose more sustainable garments.
Happy enough with your current supplier?
That’s how most teams we talk to feel. Send us a photo or a list of what your team wears now, and we’ll come back by email with a like-for-like price and anything we’d do differently. No call unless you want one.
Or come and see it in person at our Maidenhead showroom.
Talk to us about a key account
Tell us a bit about your team and how you order now, and we’ll come back to you within one working day. Prefer to talk it through? Book a 15-minute call.
We'll use your details to sort your quote, plus the occasional useful email. Unsubscribe any time.
Questions teams usually ask
Anything else, just ask. We’re on 01628 308810.
Is there a minimum size?
There’s no fixed minimum. It usually suits organisations with around 30 or more people in uniform and orders through the year, but if you’re smaller and ordering often, talk to us.
Can staff order for themselves?
Yes, through your own ordering portal. You choose what each role can order, and orders can go to a manager for approval first.
Can you hold stock for us?
For some larger accounts, yes. It depends on your volumes and what you order most, so it’s something we’d agree with you rather than a standard part of every account.
How long does an order take?
Our standard lead time is 7 to 10 working days, with fast track available when you need it sooner. Once we know your ordering pattern and volumes, we can set up a regular rhythm around it.
How do we add new starters?
However suits you. Some customers email us, some use their own ordering portal, some have a set kit we send whenever someone joins. We fit around how you already work.
Can we pay on account?
We offer credit accounts to some business customers, depending on how and how much you order. You can see our standard terms on our credit accounts page.
Can you deliver to different sites or people?
Yes. We can pack orders by wearer with their name on, ready to hand out, and ship to multiple sites, remote staff or anywhere in the world.
Is there a logo setup fee?
There’s a one-off fee to set up your logo for embroidery or print. Once it’s on file, you don’t pay it again for the same logo and size.
What if something isn't right?
Tell us and we’ll sort it. “We won’t let you down” is how we work, and we’d much rather put a problem right than lose a customer over it.
Further reading
Plain-English guides for whoever looks after workwear in your business.
Need stock stored and shipped for events or teams worldwide? Our sister company Print & Deliver handles storage and global delivery.
Chloe and the teamReal people, happy to talk it throughTalk it through with us
Tell us roughly how many people, roles and sites you have, and we will come back with a plan. Call 01628 308810, email [email protected], use live chat during office hours or book a visit to our Maidenhead showroom.
